Accessibility Statement

Effective Date: 17/03/2026
Last Updated: 

1. Our Commitment to Accessibility

Brocklehead Caravan Park is committed to ensuring our website is accessible to as many people as possible, regardless of ability or technology.

We aim to provide an inclusive experience for all visitors, including those with:

  • Visual impairments

  • Mobility or motor difficulties

  • Cognitive impairments

  • Temporary or situational limitations

2. About This Website

This website (https://brockleheadcaravanpark.co.uk/) provides information about our caravan park, accommodation options, facilities, and booking or enquiry processes.

3. Accessibility Standards

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standard where reasonably practicable.

These guidelines ensure content is:

  • Perceivable

  • Operable

  • Understandable

  • Robust

4. Accessibility Features

We have implemented (or aim to implement) the following features:

  • Clear and consistent navigation

  • Responsive design for mobile, tablet, and desktop devices

  • Readable fonts and appropriate colour contrast

  • Logical page structure using headings

  • Contact and enquiry forms with labelled fields

  • Keyboard accessibility for key elements

5. Accessibility of Booking and Enquiries

We aim to make booking and enquiry processes accessible, including:

  • Simple contact forms

  • Clear instructions for submitting booking requests

  • Easy-to-understand information about accommodation and facilities

If you experience any difficulty making a booking or enquiry online, please contact us directly and we will assist you.

6. Known Limitations

We are aware that some areas of the website may not yet fully meet accessibility standards, including:

  • Some images may not include detailed alternative (alt) text

  • Certain third-party tools (e.g. maps or booking integrations) may have accessibility limitations

  • Older content may not be fully optimised

We are working to improve these areas over time.

7. Assistive Technology Compatibility

Our website is designed to work with commonly used assistive technologies, including:

  • Screen readers

  • Keyboard-only navigation

  • Browser zoom functionality

  • Voice recognition software

8. Ongoing Improvements

We are committed to improving accessibility by:

  • Regularly reviewing website content

  • Updating design and functionality

  • Considering feedback from users

Accessibility is an ongoing priority.

9. Reporting Accessibility Issues

If you experience any difficulty using our website or wish to report an accessibility issue, please contact us:

📧 [email protected]
📞 07432 772 675

When contacting us, please include:

  • The page you were trying to access

  • A description of the issue

  • Any assistive technology you were using

We aim to respond within 3–5 working days.

10. Alternative Access

If you are unable to access any information on our website, we can provide assistance or details via phone or email upon request.

11. Enforcement Procedure

If you are not satisfied with our response, you may contact the Equality Advisory and Support Service (EASS):

https://www.equalityadvisoryservice.com/

12. Changes to This Statement

We may update this Accessibility Statement from time to time.

Any updates will be posted on this page with a revised “Last Updated” date.